Secure access and account guidance
Why signing in matters
Signing in to your Ndaxx® account grants personalized access to your data, secure transactions, and feature controls.
Every session is authenticated to ensure privacy and integrity. This page explains the sign-in process, best practices you
should follow, and how to troubleshoot common issues.
How to sign in (step-by-step)
Step 1: Enter your email
Provide the email address associated with your Ndaxx® account. Use the full address (for example: you@example.com).
Step 2: Enter your password
Type your password carefully. If your browser offers to autofill a strong saved password, confirm it matches the account email.
Step 3: Multi-Factor Authentication
If enabled, complete the multi-factor authentication (MFA) step. This may be a time-based one-time password (TOTP),
hardware security key, or SMS code. MFA adds a second layer of security beyond the password.
Step 4: Session and device options
Choose whether to remain signed in on your device. Only select "Keep me signed in" on private devices. For shared devices,
use the guest or private browsing options.
Security best practices
- Use a unique password for your Ndaxx® account and store it in a reputable password manager.
- Enable MFA (multi-factor authentication) for stronger protection.
- Do not reuse work or banking passwords across unrelated services.
- Watch for phishing links — always verify the site URL before entering credentials.
Device hygiene
Keep your operating system and browser up to date and avoid using public Wi-Fi for sensitive logins unless you have a VPN.
Troubleshooting and support
Forgot password
If you forget your password, use the "Forgot password" flow to reset it securely. You will receive a password reset link sent to
your account email; links expire for safety.
Locked account
For security, repeated invalid attempts may temporarily lock your account. If you are locked out, follow the unlock instructions
or contact Ndaxx® support for verification and account recovery.
Contacting support
If you still need help, use the official support channels listed below — never provide your password via email or chat.